Exhibitor FAQ's

Fortem International will never sell or share our visitor data list. Some firms contact exhibitors claiming to either work with us or to pose as us saying they have the visitor list with full contact details and offer to sell it to you. Please be aware that this is a scam that consists of useless made up records (and if any of it was reliable it would be illegal to use).

Please be aware that it is possible you will be contacted by a variety of companies claiming to have access to our attendee data or will claim to be one of our suppliers of the event. These are scams and use our logo and event name to make it look legit. Our list of approved suppliers are featured on the exhibitor portal, however, If you have any queries about an inbound inquiry regarding anything to do with the exhibition, please contact your Customer Service Manager who will verify their legitimacy. Please be assured that we do not sell or distribute your data. Please understand that we are doing everything in our power to prevent situations like these from occurring.

Coming soon!

Data Scanners are provided by our registration company Jonas Event Technology, this allows you to scan the badge of any attendee at the show. Once the show has concluded you will be sent the contact information of all attendees that you have scanned. This can be ordered from the Show Exclusive Suppliers tab.

For any 3rd party delivery service use the address below:

Your Company's name and Contact Telephone Number

Stand Number

Show Name

Excel Exhibition Centre

Sandstone Lane

London E16 1XL

The organisers will sign for any deliveries before the show in the absence of the exhibitor, however all couriers will be asked to leave packages on stands, regardless of whether they have been built or not. We cannot guarantee the safety or accept any responsibility of these packages and strongly recommend you arrange delivery for when you are onsite during build up.

Please ensure your deliveries arrive on Monday 29th September, between 8am - 4pm (build-up hours), or they run the risk of being lost.

Coming soon!

Electric / power connections are not included in shell scheme or space only stands. If you would like electricity it needs to be ordered through Creative Live.

The order link can be found under 'Show Exclusive Suppliers'.

If you require 24hr power, please order directly through Creative Live.

More information Coming Soon!

Coming Soon!

Creative Live are able to provide your booth with custom graphics to make you stand out from the rest. You can find their order form from the Show Exclusive Suppliers tab.

It is the responsibility of the stand holder to ensure the health, safety and welfare of all employees, contractors and visitors as far as is reasonably practicable throughout your event.

Fortem appoint a health & safety officer to comply with venue rules and regulations to ensure the safety of the organisers, exhibitors and visitors.

ALL contractors and space only stand holders MUST hold valid Public Liability Insurance, which covers them and indemnifies for all activity involving stand construction, operation and deconstruction, at the event and in the country to which this information pertains.

Although, Shell Scheme Stands are also required to complete compulsory shell forms. It is strongly advised that you take out Public Liability Insurance as our company will NOT be held liable should anything happen.

The liability is a compulsory minimum of £5million GBP for Shell scheme stands, or £10million GBP for space only stands (or the equivalent in another currency).

If you are in doubt as to what your cover is, please contact your underwriter or broker for clarification. Please note that we do NOT require your Employers Liability Insurance.

Need a water and waste connection for your stand, or to hire a sink, dishwasher or water heater go to www.excel.london/webshop, contact exhibitororders@excel.london.

If you need power for any appliance, you will need to contact the appointed electrical contractor for the event.

Be head and shoulders above the rest. Choose from a range of simple, off-the-shelf banner rigging packages www.excel.london/webshop

If you have more complex requirements, then please get in contact with the ExCel team exhibitororders@excel.london. At ExCeL London, primary attachments are provided exclusively by their team. If you need lighting or power for your rig, you will need to contact the appointed electrical contractor for the event.

Further information and the Application form can be found on the Exhibitor Portal under Show Exclusive Suppliers > Excel London Venue Services Centre.